Hatteras Outfitters Return Policy

• 30 Day Conditional Money Back Guarantee on Store Merchandise
  If you are not totally satisfied with your Hatteras Outfitter purchase we will gladly refund your money* or give you a store credit* towards other great HO merchandise, whichever you prefer. Return items must be received in like new condition with ALL boxes and/or packing materials, papers, tools, lubes, etc., that came with the item(s) originally. Simply contact us by phone or email, explain the reason for the return and we'll forward you a return confirmation number provided your item(s) qualifies. All returns must be carefully packed and shipped pre-paid and insured with your original proof of purchase and return confirmation number to:

  Hatteras Outfitters
  3619 Hawthorne Ave.
  Richmond, VA 23222
  (mail order only)

  Phone Hours: 9:30am - 5:30pm EST, Mon-Fri and most weekends
  Phone: (804) 329-8400

  IF YOU'RE NOT HAPPY, WE'RE NOT HAPPY!

* there will be a small restocking fee deducted, to recover our cost, on all returns other than damaged or defective items and those caused by our mistakes. The amount deducted is dependent on how you paid and what is returned.

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